Our Ethos

"Excellence in healthcare for your pet"

The practice was set up by Rachael our Veterinary Surgeon, to incorporate all the aspects of patient care important to her own pets. We understand how frightening it can be when a member of your family falls ill and we aim to make the whole process of diagnosis and treatment as stress-free as possible. Our main focus at The Forest Vet is customer care. We have a very personable and friendly team that will treat you and your pets as members of the family. We pride ourselves on going the extra mile to make sure we achieve excellence in clinical practice. Our half hour consultations allow us to form bonds with our clients and patients. Every patient is unique and individual, so this time allows us to tailor make treatment plans with the owners.

We strive to create a relaxed environment for animals to come to appointments. The 30 minute consultations allow time for animals to settle before having their clinical examination. We value the importance of nursing care, with each in patient having their own individual nurse looking after them for the day so they get to know them. The practice was designed to improve communication between the veterinary team and clients. Each new registration gets a free welcome pack full of information about common illnesses, we host client evening talks, and have extra long consults.

One of the reasons Rachael wanted to set up her own practice was to encourage young people to establish a career for themselves. As a registered training practice we actively encourage continued learning for all our team members so that we continue to grow and keep up to date with the industry. We invest a lot of money in continued professional development. Rachael is currently doing a certificate in small animal surgery which will allow more advanced surgical procedures to be performed in first opinion practice, where your pet will feel more comfortable.