Customer Feedback

We constantly try to provide our customers with the best service possible, and regularly ask for feedback from questionnaires at reception!

In our most recent questionnaires, 93.8% of respondents rated their overall experience as excellent!

If that’s not enough, here’s what some of our other clients had to say!

“The best Vet we have ever been to - kind, helpful and friendly!”
“I wouldn’t go anywhere else! Couldn’t be more satisfied with your exemplary service”
“Having recently moved here, we feel that we have found a Vets practice we can trust”
“ Great vets. Very professional and knowledgeable. Very very happy with them, especially vet Sonya who dealt with my two working dogs, which are not the easiest. Brilliant”
“I've used this vets for years and it has always been a pleasant experience.”
“Brilliant practice! Staff are friendly and knowledgeable. My cat Tink can be very difficult to handle but the vet and nurses were wonderful with her. They have a cat personality questionnaire which enabled me to give info on Tink. I love that they used no negative language like ‘naughty’ instead saying she was ‘very stressed’ and ‘upset’ to describe her behaviour. This shows a good understanding of cat behaviour. Very impressed!”
“Amazing vet and staff. Very friendly relaxed place, not clinical, nice comfy chairs in the consulting room. Did not feel like a standard veterinary practice. Highly recommended!”
“Very friendly and helpful, will be transferring to them, a nice little practice that cares about the animal not the money”
“The staff there are lovely, very friendly and kind and all really care about the experience you and your pet have when you visit them.Rachel is a fantastic surgeon”
“Very friendly place quick blood test results instead of having to wait for them”
“Once again, we thank Rachel, the Forest Vet, Maresfield and her team for going the extra mile for our much loved dogs”
“Forest Vets are brilliant...the best in town!”